Graph files import error

General support messages
Post Reply
eric
Posts: 44
Joined: 13 Nov 2010, 09:30

Graph files import error

Post by eric »

Hey guys,

we installed windows 7 on the pc (deactivation & activation was successfull).

Now when we want to open the files with the graph we get the erromessage "file format error"

The files are possible to open on other PC`s

Samplefile is attached.

Old System was a windows vista x86 new one win7 x64

Testdevices
My win XP & win7 x64 and a win XP from a other one.
Attachments
FESExp_1111281334_ALFA 159 2.4 MJET 20V_File1.csv
(35.67 KiB) Downloaded 16 times
yani
Site Admin
Posts: 1173
Joined: 06 Nov 2009, 16:40

Re: Graph files import error

Post by yani »

Check the regional settings of the new and old computers. There should be the same setting for "decimal separator" and "thousand separator".
Also, make sure that in Multiecuscan settings you have the same "CSV Separator" character.
eric
Posts: 44
Joined: 13 Nov 2010, 09:30

Re: Graph files import error

Post by eric »

Ahh there can be the issue.
I think the last setting was in German (its a swizerland notebook) new installation was set to swizerland.

I will check this and will reply
eric
Posts: 44
Joined: 13 Nov 2010, 09:30

Re: Graph files import error

Post by eric »

WORKS!!!!

THX Yani

It is also not possible to set the time and km for service and it is not possible to deactivate the rain or fog sensor

On 3 Alfa 159 2x 2.4 1x 1.9
Post Reply