Free updates no longer lifetime, now only for 1 year...

General support messages
s130
Posts: 983
Joined: 20 Jan 2010, 10:07
Location: Wrexham, North Wales

Re: Free updates no longer lifetime, now only for 1 year...

Post by s130 »

Yani has a real problem / issue to address with the sale AND usage of his software. Take it form me he is a) working hard on this b) desperately trying to find a solution. Sadly solutions will always compromise some users. This compromise has not been ignored because there are closer contacts to Yani who are trying to help him find a practical solution.

A commercial program (and or hardware) with Multiecuscans ability will cost upwards of 500 UK pounds and then require regular paid supscription updates to be current.

Simple generic EOBD software, which only covers basic engine ECU and in many cases emissions reltated issues is readily available free of charge from numerous sources. Software that covers more than this basic legal EOBD 'footprint' is where companies will look to make a pruduct offering and hopefully a revenue.

Yani / Multiecuscan is no different. Prior to his annual license ANY body/company/garage could download Multiecuscan use it and charge multiple customers money for just reading an ECU code and then charge more for clearing the fault.

I'm 100% in support of Yani's license change BUT VERY MUCH in support of how he can separate indiviual private use from commercial exploitation.

I guess we have to wait and see what transpires.
Fiat Strada/Ritmo Abarth 130TC, Barchetta 2005 , 500X Cross Plus
Mal126
Posts: 11
Joined: 14 Jan 2011, 19:15
Location: United Kingdom

Re: Free updates no longer lifetime, now only for 1 year...

Post by Mal126 »

Totally agree as above
Multiecuscan Registered Fiat Croma Bought New 2006
wilco1v
Posts: 25
Joined: 03 Feb 2010, 21:39

Re: Free updates no longer lifetime, now only for 1 year...

Post by wilco1v »

hi yani

- for the MULTIPLEXED package... there will be an option for existing users to order it at a reduced price
can you send me the reduced price (for registrated users),and how to collect the new fes multiplex version
in holland

great job done :D
fes aproved to be usefull :geek: :geek: :D
alfa156sarajevo
Posts: 870
Joined: 12 Feb 2010, 09:03
Location: EU, Germany

Re: Free updates no longer lifetime, now only for 1 year...

Post by alfa156sarajevo »

s130
I agree with you completely! ;)
Coded Keys & CODE card for Alfa Romeo, Fiat and Lancia cars
Juggers2k
Posts: 185
Joined: 17 Jan 2011, 18:02
Location: Swansea, UK

Re: Free updates no longer lifetime, now only for 1 year...

Post by Juggers2k »

While I agree in principle that there should be a differentiation between private use and commercial use, it's incredibly difficult to define the boundaries between the 2, so could be a problem to police.

One way that some diagnostic tools do it is to have a home user version that locks to the first VIN (or with some packages the first 3 VINs) it encounters, but that would then mean that someone with a couple of Fiats in the family who replaces both cars with newer models would lose access, unless they pay for a commercial license.

If it's done on a 'trust' basis, where you ask people to purchase the correct package for their usage, a lot of garages are just going to buy the home version.
2008 Fiat Grande Punto 1.4 8v Eleganza
bowlocks
Posts: 9
Joined: 08 May 2011, 21:00

Re: Free updates no longer lifetime, now only for 1 year...

Post by bowlocks »

I'm more than happy that there will be a annual charge. This is healthy behaviour for a product to continue to be developed.

As a 'professional' user I think its fair to pay more that a hobby user.

Maybe the way to encourage more 'professionals' to pay extra, is with support and features, like the current 'registered' policy. Then it kinda polices itself.

For me key programming would be very welcome. I would gladly pay extra for that alone :)

Rickey.
eric
Posts: 44
Joined: 13 Nov 2010, 09:30

Re: Free updates no longer lifetime, now only for 1 year...

Post by eric »

hi,

we "transfered" the license (Upgrade from Win Vista to Win 7) and get a new license key.

The version was bought in 2.x

Will the lifetime upgrade be touched or untouched?
s130
Posts: 983
Joined: 20 Jan 2010, 10:07
Location: Wrexham, North Wales

Re: Free updates no longer lifetime, now only for 1 year...

Post by s130 »

Yes I believe you are still covered for life.

Change only affects NEW license PURCHASES and not exchanges of license key when changing PC hardware/operating system.
Fiat Strada/Ritmo Abarth 130TC, Barchetta 2005 , 500X Cross Plus
eric
Posts: 44
Joined: 13 Nov 2010, 09:30

Re: Free updates no longer lifetime, now only for 1 year...

Post by eric »

THX for fast Reply
alfa156sarajevo
Posts: 870
Joined: 12 Feb 2010, 09:03
Location: EU, Germany

Re: Free updates no longer lifetime, now only for 1 year...

Post by alfa156sarajevo »

bowlocks wrote:I'm more than happy that there will be a annual charge. This is healthy behaviour for a product to continue to be developed.

As a 'professional' user I think its fair to pay more that a hobby user.

Maybe the way to encourage more 'professionals' to pay extra, is with support and features, like the current 'registered' policy. Then it kinda polices itself.

For me key programming would be very welcome. I would gladly pay extra for that alone :)

Rickey.
I agree with you! I would also like key programming function...
Coded Keys & CODE card for Alfa Romeo, Fiat and Lancia cars
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