new pc, how to get back my licence?

General support messages
Post Reply
ultis
Posts: 3
Joined: 07 Jul 2010, 14:46

new pc, how to get back my licence?

Post by ultis »

Hello, i bought a new computer, but I have installed multiecuscan on my old PC with my licence. How can i get back my licence to put it in my new PC?

Thanks in advance
EnIgMa
Posts: 301
Joined: 23 Mar 2010, 21:52
Location: Italy

Re: new pc, how to get back my licence?

Post by EnIgMa »

i don't have my laptop right now but i remember you can "release" the license and transfer/get it for the new computer.
or something like that.
ultis
Posts: 3
Joined: 07 Jul 2010, 14:46

Re: new pc, how to get back my licence?

Post by ultis »

Perhaps but I don't want to do a mistake lol, if you can assure me that is the good thing to do, it's OK for me lol
yani
Site Admin
Posts: 1173
Joined: 06 Nov 2009, 16:40

Re: new pc, how to get back my licence?

Post by yani »

Just do the following:
1. Click the Deactivate button on the computer where you have license and write down all keys - Hardware Key, License Key, Removal Key.
2. Then get the new Hardware Key from the new computer
3. Go to http://www.multiecuscan.net/TransferLicense.aspx
4. Enter all keys and your email and click Request License
5. You will receive an email with the new License Key

If you have any problem with this procedure just send me an email to support@multiecuscan.net and I will resolve it.
ultis
Posts: 3
Joined: 07 Jul 2010, 14:46

Re: new pc, how to get back my licence?

Post by ultis »

Thanks a lot Yani, I'ill do this immediatly . :D
Post Reply