fiat punto

[daveg]

good evening guys as anyone contacted multiecu scan support before? i have emailed them directly to ask for assistance with a possible software issue on a fiat and the possibility of changing some of the bytes. they dont seem to be replying is there anyone else i could possibly speak to?

cheers

[s130]

MES Support can be very busy at times. I gather support gets many Emails daily and therefore has to do some prioritising. Suggest you hang on for a while and you should get a response. Even as MOD here I sometimes have to wait a while

[daveg]

all sorted i have a very happy customer, car had been off the road for nearly two years after a fellow auto spark diagnosed (correctly) faulty air bag module but could not perform the proxi after several garages failed as well as me with 5 or 6 different scan tools i pulled the trigger and bought multiecu scan. trying to just buy dealer tooling now and no more after market scan tools but glad i bought this now.

the support was fantastic they told me which byte to change and the car is now fixed and can go for mot

thank you for the reply

[s130]

Just for other's information can you explain a little more?

What car?
You had a faulty Aibag ECU so you replaced it?
After replacement it was unrecognised and Proxi did not help?
You changed one or more bytes and did the custom Proxi?
Other ?