Afla Giulia SERVICE KM RESET failure to execute

[Tabres]

Hi all,

Was hoping someone might have experience with what I'm encountering.

I bought a 2018 Alfa Romeo Giulia (06/2018 build car) roughly 6 months ago and just recently hit the need for the first oil change. I purchased MES and am having trouble with the oil change/interval reset process.

When I connect to service interval reset, then navigate into adjustments and execute NEXT SERVICE KM RESET it displays a box stating "FAILED TO EXECUTE" with no additional information.

I'm using the following cable with no adapters: https://www.amazon.com/gp/product/B005ZWM0R4/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

I'm using software version 4.7R3, and it is a registered version. I was able to check and delete DCT's and monitor data points with the software with no issue.

Any advice on where to go from here?

Thanks!

[bowdenandymecom]

It's probably because your car has the SGW (Secure Gateway module).