Need to reinstall after hard drive change

[simonvf400]

I have had to change my hard drive after it failed so have lost my working copy of multiecuscan.
I have tried to download and activate a new copy but it says invalid key.
How can I get working copy?
Thanks

[Alfaeddy]

Hello

After changing the hard disk
has your Key changed

You need a new registration key

If it was possible, you would have before removing the hard drive
your MES should disable version.
To have a deactivation key

Greeting Eddy

[s130]

From the User Manual: Note the contact support is assistance required.

License Transfer functionality
In case you need to change or re-install your computer you can transfer the
license to the new system by using the License Transfer functionality of
Multiecuscan.
Here is how to use the License Transfer function:
1. Open Multiecuscan on the computer where you have license.
2. Go to “Register” window and click “Deactivate” button
3. The system will generate a Removal Key (see the screenshot below)
4. Write down all 3 keys from the Register window – Hardware Key, License Key,
Removal Key.
5. Install Multiecuscan on the new computer.
6. Open Register window and write down the new Hardware Key.
7. Go to http://www.multiecuscan.net/TransferLicense.aspx and enter the old data
(Hardware Key, License Key, Removal Key) and the new Hardware Key and your
email and click “Request License”.
8. You will receive an email with the new License Key.

If you have any problems with the License Transfer function you can send us an
email with the new Hardware Key to support@multiecuscan.net.

Please note that the License Transfer function has a limitation on the number of
transfers.

Multiecuscan User Guide Page 11 of 63