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ETM Request out of range error (UConnect 7" Upgrade) - SOLVED

Posted: 22 Jul 2023, 11:53
by ambor
I have an Australian spec 2017 Abarth 595 that used to have a UConnect5" PN:07356556170 and I just got a UConnect7" from an Australian spec 2021 Abarth 595 PN: 07357358580.

Before pulling the 7" from the donor car I confirmed all was working fine (including Apple CarPlay).

Once installed in my 2017, it powered up and I entered the unlock code and it works fine (but no CarPlay and the odo is flashing).

Tried a prox alignment and it failed with Request Out of Range. I'm a bit of a newbie to MES but have done this sort of thing before on VWs.

Here is the log:

Reading CAN configuration data ...
CAN CONFIGURATION DATA:
4F 84 00 05 02 00 00 00 4F 84 00 05 10 00 00 00 00 00 00 00 10 00 00 00 00 00 00 00 10 00 00 00 00 00 00 00 00 00 00 00
4F 84 00 05 02 00 00 00 09 00 00 04 02 00 00 00 4F 84 00 05 10 00 00 00 09 00 00 04 10 00 00 00 09 00 00 04 00 00 00 00
33 32 31 35 30 30 32 39 32 39 33 4F 55 54 50 55 54 44 4A 49 54 20 17 05 29 4F 84 00 05 02 00 00 00 09 00 00 04 02 00 00 00 91 C2 75 06 FE 40 1C C0 00 00 00 16 00 01 00 95 06 00 01 00 40 00 00 20 75 41 0A 0C 0D 01 80 2E 24 00 00 00 00 31 02 51 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0A 00 94 08 52 00 04 88 00 00 20 00 00 00 40 00 01 00 0F 00 00 00 80 05 00 E0 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Body Computer Node (BCM/NBC)
Engine Control Node (ECM/NCM)
Electric Steering Node (EPS/NGE)
Dashboard Node (IPC/NQS)
Brake System Node (ABS/BSM/NFR)
Climate Control Node (HVAC/NCL)
Side Acceleration / Yaw Node (NYL)
Parking Sensor Node (PAM/NSP)
Airbag Node (NAB/ORC)
Convergence Telematic Node (CTM)
Entertainment Telematic Node (ETM)
(Multiecuscan 5.1)
22/07/2023 20:01:07
Fiat 500 1.4 Turbo 16V T-Jet/MultiAir Abarth
CAN Setup / PROXI Alignment Procedure (2014+)
--------------------------------------------------------------

Body Computer Node (BCM/NBC): EOL Ok
Engine Control Node (ECM/NCM): Ok
Electric Steering Node (EPS/NGE): Ok
Dashboard Node (IPC/NQS): EOL Ok
Brake System Node (ABS/BSM/NFR): Ok
Climate Control Node (HVAC/NCL): Ok
Side Acceleration / Yaw Node (NYL): Ok
Parking Sensor Node (PAM/NSP): Ok
Airbag Node (NAB/ORC): EOL Ok
Convergence Telematic Node (CTM): Removed
Entertainment Telematic Node (ETM): Added / EOL Failed

EXECUTING ADJUSTMENT...
PROXI ALIGNMENT PROCEDURE
Writing CAN configuration data ...
Writing to module: Body Computer Node (BCM/NBC) SUCCESS!
Writing to module: Dashboard Node (IPC/NQS) SUCCESS!
Writing to module: Airbag Node (NAB/ORC) SUCCESS!
Writing to module: Entertainment Telematic Node (ETM) FAILED! - Request out of range error
[102A] errors: Byte 148: 00->1C
FAILED TO EXECUTE
Entertainment Telematic Node (ETM) FAILED! - Request out of range error

Re: ETM Request out of range error (UConnect 7" Upgrade)

Posted: 23 Jul 2023, 07:28
by ambor
Ok, so I was perusing the forums and this custom set stops the ODO flashing, BUT the Carplay is still not working :(

33 32 31 35 30 30 32 39 32 39 33 4F 55 54 50 55 54 44 4A 49 54 20 17 05 29 4F 84 00 05 10 00 00 00 09 00 00 04 10 00 00 00 91 C2 75 06 FE 40 1C C0 00 00 00 16 00 01 00 95 06 00 01 00 40 00 00 20 75 41 0A 0C 0D 01 80 2E 24 00 00 00 00 31 02 51 00 00 00 04 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0A 00 94 08 52 00 04 88 02 00 20 00 00 00 40 00 95 00 0F 00 00 00 80 05 00 E0 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00 05 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

I have the USB+LineIN External Media Port (Type 2) is that compatible?

Also, just dropping it here because not obvious from the user interface, to get to custom proxy window you need to hit CTR-ALT-C (or CTR-OPT-C on the Mac running Parallels) to get to that window. They really should have that part more clearly documented.

Re: ETM Request out of range error (UConnect 7" Upgrade) - SOLVED

Posted: 24 Jul 2023, 05:07
by ambor
So after all that headache, the problem with the CarPlay was the cable. When I tested my cable on the donor car (with 2 USB ports in the center console) it worked fine. On my car with the AUX+USB center console that cable didn't work. With an official Apple cable it works fine.

I also wrote up my whole process with pics here: https://www.vk2.net/articles/Abarth-UConnect%205-to-7-Upgrade