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Connection problem on a 2.4 brera

Posted: 23 Aug 2014, 09:21
by Morkey
Downloaded the registered version of Multiscan and have an ELM 327 interface says it supports all OBD11 protocols on the front it has five lights on it when plugged into the pC one is alight.

on the dashboard I scan for an interface but nothing is recognised

I physically have tried the listed interfaces but it says interface or com setting are not detected or words to nthat effect

when scanning for an interface there doesn't seem to be a com port listed if I list one its not recognised

in the windows 8 hardware printer folder the interface is shown but needs a driver

Help where do I go from here a different interface somehow set a port or get a driver

Re: Connection problem on a 2.4 brera

Posted: 23 Aug 2014, 14:58
by s130
Windows 8 requires "signed" drivers and will not install un-signed drivers.

See here for how to get around this restriction. See: https://learn.sparkfun.com/tutorials/di ... -windows-8

As for the actual driver you require will depend on the internal chipset of your ELM device. Most often use the FDTI chipset so you could try the FDTI drivers here: http://www.ftdichip.com

Re: Connection problem on a 2.4 brera

Posted: 23 Aug 2014, 17:42
by Morkey
ok we might be getting somewhere Multiscan now recognizing interface and com is set however getting an error message of connection timed out although check says everything should connect ok

Connection timed out check cable and interface message

Re: Connection problem on a 2.4 brera

Posted: 27 Aug 2014, 19:19
by Morkey
Ok so it will not connect or says it is disconnected in the bottom left hand corner but will scan but that's as far as it goes I cnnnot seem to access anything although when testing it says it should connect ok Help

Re: Connection problem on a 2.4 brera

Posted: 28 Aug 2014, 17:44
by s130
As a registered user of the paid for product you are entitled to support.

Suggest you email support@multiecuscan.net and attach the log file as well.

Re: Connection problem on a 2.4 brera

Posted: 31 Aug 2014, 09:45
by Morkey
Yay all sorted rock and roll now can I access the dusk control cam and activate it with the registered or do I need the full package