Multiecuscan

I keep getting the timed out message when testing, as follows:

VagCom/KKL
> 6
> Testing latency with 200 bytes of data...
> Min latency: 2
> Max latency: 5
>
>
> Testing timers...
> (The acceptable tolerance for results is ~5 ms)
>
> System supports high resolution timer.
>
> Testing timer with 1000 ms...
> ..result: 1014 ms
>
> Testing timer with 250 ms...
> ..result: 259 ms
>
> Testing timer with 750 ms...
> The operation has timed out.

The scan for interfaces recognises the cable and com, but it will not connect. One thing I notice is that you cannot adjust the latency on the port settings as per your manual. anyone able to help ? It is windows 7 ultimate.

Thanks in advance.