DEACTIVATING LICENSE

[DANIELE]

Hi, I had problems with my pc I can't deactivate the license you purchased.I wanted to know how can I do to retrieve this license. Thank you.The registration data are these
HARDWARE KEY 090508040208-****
LICENZA KEY 15157-60162-0F****

License data updated by moderator (S130) for obvious reasons.

[s130]

You need to do what the user guide/manual says:

Quote: If you have any problems with the License Transfer function you can send us an
email with the new Hardware Key to support @multiecuscan.net.

I would also add that you should also send your original License Code/Hardware code/Purchase Information as this can speed things up if there are any other issues to address.



Full License info from User Guide below:

License Transfer functionality
In case you need to change or re-install your computer you can transfer the
license to the new system by using the License Transfer functionality of
Multiecuscan.
Here is how to use th e License Transfer function:
1. Open Multiecuscan on the computer where you have license.
2. Go to “Regist er” window and click “Deactivate” button
3. The system will generate a Removal Key (see the screenshot below)
4. Write down all 3 keys from the Register window – Hardware Key, License Key,
Removal Key.
5. Install Multiecuscan on the new computer.
6. Open Regist er window and write down the n ew Hardware Key.
7. Go to http: //www.multiecuscan. net/TransferLicense. aspx and enter the old data
(Hardware Key, License Key, Removal Key) and the new Hardware Key and your
email and click “Request License”.
8. You will receive an email with the new License Key.

Multiecuscan User Guide Page 11 of 63


If you have any problems with the License Transfer function you can send us an
email with the new Hardware Key to support @multiecuscan.net.